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Frequently Asked Questions

Explore our Frequently Asked Questions for quick answers and valuable insights.

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"Do you raise your goats?"

We do! We actively engage in breeding and raising our goats, occasionally integrating selectively adopted goats from reputable farms into our herd.

Image by Nikolai Chernichenko

"Do you use a milk machine?"

We do not. We prioritize building personable and trustworthy relationships with our goats by employing the hand-milking method. This, combined with twice-daily milking sessions, guarantees the freshness and quality of the goat milk used in our products.

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"Do you make vegan products?"

We take pride in crafting a diverse range of products, including vegan options, and can also accommodate requests for fragrance-free formulations.

Pouring Soap

"Do you make custom orders?"

We specialize in crafting personalized products! Reach out to us so we can create something special for you.

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"How soon will I get my custom order?"

Completion times for custom orders range from 3 to 6 weeks, varying according to product type and quantity. This time frame is typically because soap bars undergo a curing process lasting 3 to 6 weeks.

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"Can I return a product?"

Regrettably, returns are not accepted, and all sales are deemed final upon purchase. This policy is in place to preserve the 100% unused condition of each bath and body product we sell, ensuring cleanliness and quality, and to affirm that customers receive the complete product they paid for.

Address

115 S. Main St. Suite 101

Crossville, Tennessee 38555

Contact

+1 (423) 718-4905

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Opening Hours

Mon - Fri

11:00 am – 7:00 pm

Saturday

9:00 am – 4:00 pm

​Sunday

Closed

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